Mediation is the art of resolving a conflict among people by intervention. A mediator is an individual who works with parties in order to resolve disputes. Mediation training can actually benefit you in plenty of different ways. Conflicts between parties can occur in almost every career or profession. Corporate companies work with mediators and negotiators as well. In case of a conflict, there are only a few channels available to resolve it. The company can decide to take the legal route and file a lawsuit in court. However, this requires a lot of money, and a considerable amount of time is also spent in fighting a legal battle.
Rather than handle the issue through the court, most parties consider coming to a settlement with each other. A mediator can help with that. A mediator acts as an objective, third party that listens to both sides of the case and then tries to find middle ground between the two. Obviously, neither party would want to accept their fault, which is why the mediator’s job is relatively difficult. As a mediator, you are required to maintain an objective outlook on the case, and allow efficient and effective communication between the parties.
Obviously, mediation requires training and skill. If you are interested in becoming a mediator, there are plenty of institutes which offer mediation training courses across the country. Here are some of the benefits that mediation training has to offer.
Detailed Guidance on Mediation
The average duration of a course on mediation training is one week. During the first few days, your instructor will give you a complete guide on what mediation is all about, and how it’s supposed to work. You will understand the common mistakes that most mediators make, and how important it is to not get emotionally or personally invested in the problems of the parties. You will also learn how to promote effective communication among the parties so that they respond in an honest and open manner.
Throughout the duration of the course, you will have to undertake a series of different exercises. Most of these exercises include customised scenarios and role-plays that are designed to improve your skills. You will have to make decisions on the fly and understand the problem before making a comment. This will allow you to increase your knowledge and become a better mediator.
Independent Coaching and Feedback
How will you know if you are good at mediating unless you get feedback from professional coaches? Many independent coaches who oversee the course will put you in custom-designed scenarios and will evaluate your performance accordingly. They will give you an idea of where you have to improve, and the areas where you excel. In the real world, cases tend to vary. It’s important to polish your skills and maintain a level of composure while handling such cases. Independent coaching and feedback can help you improve your performance as a mediator drastically.